Returns & Exchanges
At BCBG, we want you to be completely satisfied with your purchase. If you are not in love with your order, we accept returns of unworn, unwashed, and tagged merchandise within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; please allow 5-7 business days for transit and processing at our warehouse.
Receive Your Refund
Once your return is inspected and approved, a refund will be issued to your original payment method, minus a small restocking fee.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing